i'm fluent in javascript as well as klingon.
hello world. my name is Ryan Alexander Boyles. often, it's pronounced the RAB. i'm into declarative living. i am a connector. this is my life-stream / tumblr / blog. call it what you will. find my sxsw posts.
any questions, ask me anything! btw, here is a standard disclaimer.
Catching Elephant is a theme by Andy Taylor
Um, has Drake not seen the Social Network. “A million dollars isn’t cool, you know what’s cool? …. One billion dollars.”
The Most Magical Event in Twitter History Just Happened

nothing to see here folks.
1. Hire the right people
2. Communicate
3. Tend to the weeds
4. Work hard, play hard
5. Be ambitious
6. Celebrate differences
7. Create the space
8. Take the long view
ROI of Social Media = Return on Interaction + Return on Influence
(via Social Media on Slideshare.net)
Caroline Dangson shares characteristics of social business and top 10 operational barriers to social business in her latest blog post. This is my recommended reading for today’s IBM Career Development Day (a day once a month - with no meetings - to focus on personal growth and interaction with peer role models and mentors). Thanks Caroline.
I love lists, so I reblogged them here. Click through to watch the whole webinar captured by Christine Major and Mike Lewis.
Characteristics of Social Business
Ten Operational Barriers to Social Business
To Be Successful, Companies Should Focus On Four Key Trends
1) Don’t fondle the hammer. Understand customers, focus on objectives, not develop strategies based on ever-changing tools. Companies really need to understand their customers first, see our recorded webinar to learn more.
2) Live the 80% rule. This is a movement: get your company ready. 80% of success is getting the right organizational model, roles, processes, stakeholders, and teams assembled –only 20% should be focused on technology.
3) Customers don’t care what department you’re in. Customers just want their problem fixed, they don’t care what department you’re in. Yet, now, nearly every department can have a direct relationship with your customers using social tools. As a result, provide customers with a holistic experience Start to investigate how brand monitoring, community tools and CRM systems are merging.
4) Real time is *not* fast enough. Companies cannot scale when it comes to social media, for most companies, you cannot hire enough people to monitor and respond to the conversation, As a result, lean on advocates, by building unpaid armies, and anticipate customer needs through advanced listening techniques.
Enterprise 2.0: Finding success on the frontiers of social business
by Dion Hinchcliffe
“Uptake moving faster than absorption
My recent exploration of the potential causes of Enterprise 2.0 failures here on ZDNet sparked a critical discussion in the blogosphere of enterprise social computing and its overall appropriateness, motivations, and benefits to business. In particular, well-known contrarian Dennis Howlett weighed in last week with fairly severe criticism of Enterprise 2.0 which ultimately resulted in a direct response from Andrew McAfee today (who described it originally). For those wanting to follow the rest of the conversation, Paula Thornton probably did the best round-up of the discussion. The range of responses shows a wide variety of opinion reflecting both the scope and timeliness of this subject. … Far from being a solution waiting for some kind of business problem, at present Enterprise 2.0 describes a new way of working together that is already being used by millions of workers every day.”
Thomas J. Watson, Founder of IBM
“Don’t Rely on Metrics to Prove Your Community is Successful…” (via Evan Hamilton)